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When it comes to psychology, you might have many questions, especially when you are planning to consult a registered mental health professional. At Thunder Bay Psychology, we diligently answer all of your queries. Here are some of the Frequently Asked Questions or FAQs that Thunder Bay patients often ask us. In case you still have some queries that the FAQs don't address, please contact our office for clarification and explanation. You can also call us for your upcoming appointment related questions.

Do you need a referral?

At our Thunder Bay clinic, you do not need a referral to book your appointment with us. You can get in touch with our representatives to schedule your consultation with our mental health professionals.


How do I pay? Am I covered?

You can see your payment options here. We also accept referrals from the following:


  • WSIB

  • Automobile Insurance Providers

  • Veterans Affairs

  • Corrections Services Canada

  • First Nations and Inuit Health Canada


We do not direct bill any individual's extended health care, but we provide receipts for services accepted by them.


How quickly can I get in to see you?

Call our office at 807‑628‑0752 or toll-free at 1‑888‑872‑8551 to check our available appointment schedule.


Do you offer counselling for all types of mental illness?

At Thunder Bay Psychology, you can access professional help for a wide range of mental health conditions. Whether you are facing symptoms for the first time or you have had a history of mental disorders, you can count on our registered psychologists to help you out. We do it all, from treating depression, anxiety and PTSD to counselling for marriage and personality disorders. Explore our services to know more about our approach to therapy in Thunder Bay. 

What can I expect during my first appointment?

The first appointment at our Thunder Bay mental health facility involves thorough assessments of your current situation and background. Our experts offer you a comfortable, confidential and non-judgemental space where you can openly discuss your issues. You can expect us to recognize your therapy needs and develop an appropriate plan involving the type and duration of treatment. We encourage you to ask questions in our Thunder Bay clinic. By the end of the first meeting, our professional mental health practitioners try to gain your trust and develop a bond with you for your upcoming counselling sessions.


How much time will it take to complete therapy?

As mental health professionals, we are dedicated to relieving you from mental illness as quickly as possible. However, the treatment's effectiveness can vary, and it is difficult to predict the exact number of therapy sessions you might need before feeling better. Factors like your relationship with the therapist, your engagement in the process of healing and your social environment and personal life will have significant bearings on the duration of your treatment.

Once the initial assessment is done, our mental health therapists might be able to provide you with an estimate of how long therapy might take in your case.


Do you offer anger management courses?

No, we do not.


Where are you located?

We are conveniently located on the southeast corner of May Street and Violet Street.

Our office address is:
116 May Street N
Thunder Bay, ON, P7C 3P1

Mental Health Woes?

Our trusted mental health professionals will provide you with all the support you need to overcome depression and anxiety disorders.

We help clients address current challenges and long-standing issues.

Let us make your concerns our concerns. Reach out for help!

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